Confidentiality policy

Preamble

Protecting your privacy is a priority for us.


On this site, we only collect the data necessary to improve your experience and to manage your reservation or information requests. No data will ever be sold, rented, or exchanged.

Data collected

When you browse the Chalet Céleste site, the following types of data may be collected:

• Contact information (name, first name, email address, telephone) via our forms.
• Navigation data (via cookies or anonymous analysis tools).
• Any other information you choose to send to us (messages, preferences, etc.).

Purpose of collection

Data is collected for the following purposes:

• Respond to your requests (reservation, questions, information).
• Manage exchanges related to your stay.
• Improve your user experience on the site.
• Comply with our legal obligations.

Shelf life

Data is kept only for the time necessary for the above purposes:

• Contact information: up to 3 years after the last exchange.
• Navigation data: up to 13 months.

Confidentiality and security

We implement all the necessary measures to ensure the security of your data.
 Your information is hosted on secure servers, and only authorized individuals can access it.

Your rights

In accordance with the General Data Protection Regulation (RGPD), you have the following rights:

• Right of access
• Right to rectification
• Right to object
• Right to delete
• Right to portability

To exercise your rights, you can contact us at: [contact email address]

Use of cookies

Cookies can be placed on your device to:

• Measuring the site's audience
• Offer a smooth browsing experience
• Remember your preferences

You can configure their use during your first visit or via your browser settings.